Aktuelle Jobs im Zusammenhang mit Customer Care Operations Support Intern - Munich, Bayern - Westwing Home & Living
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vor 4 Wochen
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Customer Care Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitUnlock Your PotentialAs a Customer Care Specialist for Westwing Home & Living, you will be the primary point of contact for our Danish and Swedish customers, providing exceptional support and guidance through various channels. Your role will be instrumental in establishing our presence in new markets and driving a premium customer experience.Key...
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Customer Care Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitUnlock Your PotentialAs a Customer Care Specialist for Westwing Home & Living, you will be the primary point of contact for our Danish and Swedish customers, providing exceptional support and guidance through various channels. Your role will be instrumental in establishing our presence in new markets and driving a premium customer experience.Key...
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Customer Support Intern
vor 3 Monaten
Munich, Bayern, Deutschland Moovster VollzeitBecome a part of our vision for cities with reduced traffic congestion, lower CO2 emissions, and enhanced air quality, contributing to a sustainable lifestyle through innovative mobility solutions.Are you passionate about ensuring customer satisfaction for both B2B and B2C clients?We are looking for a detail-oriented and proactive team member who is ready to...
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Customer Support Intern
vor 2 Monaten
Munich, Bayern, Deutschland Moovster VollzeitBecome a part of our vision for cities with reduced traffic congestion, lower CO2 emissions, and enhanced air quality, contributing to a sustainable lifestyle through innovative mobility solutions.Are you passionate about ensuring customer satisfaction for both B2B and B2C clients?We are looking for a detail-oriented and proactive team member who is ready to...
Customer Care Operations Support Intern
vor 3 Monaten
JOIN OUR DYNAMIC TEAM
As a Working Student in Customer Care Operations, you will play a vital role in assisting our Customer Care team with their daily tasks and analytical projects. You will collaborate closely with experienced team members in a vibrant and international setting, gaining valuable insights into the Customer Care sector and its optimization processes. This role is limited to 1 year and is based in Munich .YOUR RESPONSIBILITIES
- Assist Customer Care Managers with daily operational tasks
- Support KPI reporting and analysis efforts
- Identify and help implement optimization opportunities
- Create informational materials and guidelines for Customer Care Agents
QUALIFICATIONS
- Currently enrolled in a Bachelor's or Master's degree program (minimum 4th semester) in economics, business, or a related field
- Proficient in Excel
- Strong analytical and quick comprehension skills
- Ability to work independently with a proactive approach
- Excellent time management and organizational skills
- Strong verbal and written communication abilities
- Fluent in English and German; proficiency in additional languages (French, Spanish, Italian, Dutch, Polish) is advantageous
WHY CHOOSE WESTWING
At Westwing, we pride ourselves on our exceptional team and shared mission. We offer a range of benefits to enhance your experience:- An inspiring, international, and informal work environment that encourages ownership and career growth
- A unique culture built on trust, support, and collaboration, featuring open communication through biweekly Company All-Hands, feedback channels, and regular Q&A sessions
- Flexible working arrangements: approximately 60% remote and 40% in-office
- Up to 4 weeks of temporary remote work per year
- 30 days of paid vacation annually
- A centrally located, dog-friendly office with complimentary beverages, a cafeteria offering diverse lunch options, open spaces, and a sunny terrace
- Discounts on Westwing Collection and third-party brands, along with special vouchers for family and friends
- Regular company events, including Movie Nights, Oktoberfest, Summer Parties, and more
- Health and wellness programs, including sports memberships, mental health support, and health checkups
- Subsidized green mobility options and a company daycare service
- A company pension scheme
- Opportunities for social impact through designated days for community service
