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Sales Operations Lead

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Karlsruhe, Baden-Württemberg, Deutschland IMS Intelligent Media Systems AG Vollzeit
Position Overview

As a Sales Operations Lead at IM/S Intelligent Media Systems AG, you will play a pivotal role in enhancing our operational efficiency within the sales domain. Your expertise will be essential in managing back-office functions, license administration, and customer service operations.

About the Company

IM/S Intelligent Media Systems AG is a medium-sized enterprise dedicated to delivering innovative premium solutions in the E-Learning sector. Our focus is on creating impactful products that meet the evolving needs of our clients.

Key Responsibilities
  • Oversee and optimize sales operations processes to ensure seamless back-office support.
  • Manage license administration to ensure compliance and efficiency.
  • Enhance customer service strategies to improve client satisfaction and retention.
Qualifications

The ideal candidate will possess a strong background in sales operations, with a proven track record of managing back-office functions and customer service initiatives. Excellent organizational and communication skills are essential for success in this role.