Student Position in End Support Services
vor 3 Wochen
Welcome to Planet. We are committed to leveraging space technology to enhance life on Earth.
Planet is at the forefront of satellite imaging, operating the largest fleet of imaging satellites ever assembled. Our innovative cloud-based platform provides a wealth of empirical data to key stakeholders across commercial, environmental, and humanitarian sectors. We seamlessly integrate space exploration with data analytics.
Our diverse clientele utilizes Planet's data to pioneer new technologies, generate revenue, advance research, and tackle some of the most pressing challenges facing our world.
With complete control over hardware design, manufacturing, data processing, and software development, our workspace is a dynamic environment filled with experts from various fields.
We prioritize a people-oriented culture and community, striving to evolve in a manner that prioritizes our team members and positions our company for future growth. Become a part of Planet's mission to transform global perspectives.
Planet operates globally, with team members working remotely and from various offices.
About the Role:
We are looking for a working student to become a member of our End Support Services Team in Berlin. The ideal candidate will embody curiosity, enthusiasm, and a results-oriented mindset.
This role offers the opportunity to gain practical experience in cutting-edge IT operational practices within a rapidly expanding global technology firm. As this is a user-facing position, strong interpersonal skills and a presence in our Berlin office are essential.
Responsibilities:
- Deliver first-level IT support to users, including troubleshooting technical issues, addressing inquiries, and ensuring user satisfaction.
- Assist in maintaining IT inventory and support procurement processes.
- Provide on-site assistance for in-office events, manage meeting room and workspace upkeep, and facilitate upgrades.
- Engage in projects aimed at enhancing the efficiency, quality, and overall user experience with Planet's internal IT services.
Qualifications:
- Currently enrolled in a program related to business informatics, computer science, or a similar field.
- Foundational knowledge of computer hardware, software, and related concepts.
- Strong analytical skills and an efficient approach to problem-solving.
- Creative mindset with a passion for organizing and optimizing processes.
- Excellent communication abilities and a positive, energetic attitude.
- Proficient in written and spoken English.
- Self-motivated and capable of working independently.
Benefits of Working at Planet:
- Additional winter holidays and regular global days off.
- Flexible work environment with remote work options.
- Opportunities for equity participation in the company's growth.
- Community engagement through quarterly charitable work.
- Tuition reimbursement and access to learning resources.
- Regular hack weeks and networking events for knowledge sharing.
- Budget for home office setup.
- Employee Resource Groups fostering connection and mentorship.
Commitment to Diversity:
Planet is dedicated to creating a community where everyone feels they belong. We encourage individuals from all backgrounds to apply. As an equal opportunity employer, we provide employment opportunities without regard to race, religion, color, national origin, disability, gender, age, sexual orientation, or any other protected classification.
Accommodations:
We recognize that everyone has unique needs. If you require accommodations during the hiring process, please reach out to your recruiter. Your request will be handled confidentially.
Privacy Policy: By applying, you consent to the collection and processing of your personal information as outlined in our privacy policy.
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