Technical Support Specialist
vor 3 Wochen
Are you passionate about technology and IT infrastructure solutions?
Libelle AG, a prominent player in the field of disaster recovery, high availability, automation of SAP system copies, and data anonymization, is seeking to enhance its workforce by adding a 2nd Level Support Specialist (m/f/d).
Company Overview:
- Based in Stuttgart
- Focus on assisting clients in automating their IT infrastructure
- Small, collaborative team with a supportive environment
- Engagement with international clients in a vibrant setting
Key Responsibilities:
- Serve as a technical liaison for customer inquiries and support needs
- Collaborate with Level 3 Support colleagues to resolve complex issues
- Implement updates and enhancements for client systems
- Support the sales team during product demonstrations
- Assist with scheduled activities related to customer project timelines
- Develop and maintain comprehensive documentation for clients
Qualifications:
- Background in technical education
- Familiarity with RDBMS in SAP environments, particularly SAP Basis
- Experience with scripting languages such as Java, Python, and Lua
- Customer-focused with a keen eye for detail
- Fluent in German (minimum B2 level) and proficient in English
- Skilled in MS Office applications
- Team-oriented with a comprehensive approach
What We Offer:
- Opportunities to contribute to process enhancements
- Easy access to public transportation
- Attractive salary and benefits package
- Structured onboarding experience
- Employee discounts available
- Access to amenities such as coffee, beverages, and fresh fruit
- Flexible working hours
- Potential for collaboration with development teams and becoming a product expert
- Permanent employment contract
If you are interested in this opportunity, please submit your application along with your earliest availability.
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