Technical Support Specialist

vor 3 Wochen


Stuttgart, Baden-Württemberg, Deutschland Libelle AG Vollzeit

Are you passionate about technology and IT infrastructure solutions?

Libelle AG, a prominent player in the field of disaster recovery, high availability, automation of SAP system copies, and data anonymization, is seeking to enhance its workforce by adding a 2nd Level Support Specialist (m/f/d).

Company Overview:

  • Based in Stuttgart
  • Focus on assisting clients in automating their IT infrastructure
  • Small, collaborative team with a supportive environment
  • Engagement with international clients in a vibrant setting

Key Responsibilities:

  • Serve as a technical liaison for customer inquiries and support needs
  • Collaborate with Level 3 Support colleagues to resolve complex issues
  • Implement updates and enhancements for client systems
  • Support the sales team during product demonstrations
  • Assist with scheduled activities related to customer project timelines
  • Develop and maintain comprehensive documentation for clients

Qualifications:

  • Background in technical education
  • Familiarity with RDBMS in SAP environments, particularly SAP Basis
  • Experience with scripting languages such as Java, Python, and Lua
  • Customer-focused with a keen eye for detail
  • Fluent in German (minimum B2 level) and proficient in English
  • Skilled in MS Office applications
  • Team-oriented with a comprehensive approach

What We Offer:

  • Opportunities to contribute to process enhancements
  • Easy access to public transportation
  • Attractive salary and benefits package
  • Structured onboarding experience
  • Employee discounts available
  • Access to amenities such as coffee, beverages, and fresh fruit
  • Flexible working hours
  • Potential for collaboration with development teams and becoming a product expert
  • Permanent employment contract

If you are interested in this opportunity, please submit your application along with your earliest availability.



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