Sales Specialist for Operational Services
vor 2 Monaten
About the Role
We are seeking a highly motivated and experienced Pre-Sales Specialist to join our Operational Services team at SVA. As a key member of our sales team, you will be responsible for handling a high volume of customer inquiries and providing expert advice to our clients.
Key Responsibilities
- Evaluate and respond to customer requests, providing solutions and recommendations to meet their needs.
- Collaborate with our system engineers and sales teams to deliver exceptional customer service and drive sales growth.
- Develop and deliver presentations to customers, showcasing our Operational Services offerings and expertise.
- Manage and document customer interactions, ensuring accurate and timely communication.
- Stay up-to-date with industry trends and competitor activity, providing insights and recommendations to inform our sales strategy.
- Work closely with our internal teams to identify opportunities for process improvement and service enhancement.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
- Relevant IT-related education or equivalent professional experience.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proficiency in German (C1 level) and English (B1 level) languages.
What We Offer
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including modern equipment and flexible working arrangements.
- The chance to work with a leading company in the industry, with a strong focus on customer service and satisfaction.
- A collaborative and inclusive team culture, with opportunities to contribute to and shape our sales strategy.
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