IT Support Specialist
vor 4 Wochen
Are you ready to take the next step in your career? Join us at GULP – experts united, where we are currently seeking a Service Desk Specialist. This role offers a fantastic opportunity to work in a permanent position with our esteemed client in the IT industry. We value diversity and encourage all qualified candidates to consider this opportunity.
What We Offer
- Direct employment in a permanent role with our client
- Personalized placement of your profile with key decision-makers
- Supportive and respectful guidance throughout the placement journey
- Thorough briefing regarding the role and our client
- Compensation package aligned with your qualifications and experience
Your Responsibilities
- Professionally handle incoming inquiries and issue reports from clients
- Strive to resolve issues during the first contact with clients using available resources
- Escalate inquiries and technical issues to the 2nd level support team as necessary
Your Qualifications
- Completed training in the IT field, such as IT specialist; we also welcome enthusiastic newcomers with a strong interest in IT
- Proficient in both written and spoken German and English
- Strong service orientation and customer focus
- Detail-oriented, systematic, and highly reliable work ethic
- Friendly, approachable demeanor with a motivated attitude
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