IT Systems Support Engineer
vor 4 Wochen
We are a forward-thinking IT service provider dedicated to sustainable practices, located in Dortmund with branches across Germany. Our mission is to deliver eco-friendly IT and printing solutions to businesses both nationally and in nearby European regions.
Position: IT Service Specialist
Key Responsibilities:
- Provide remote and on-site support to IT service clients
- Innovate solutions within the Helpdesk team
- Collaborate closely with clients and colleagues in the GREEN IT division on project management
- Completed education as a System Integration Specialist or a related field
- Preferred experience in IT support
- Excellent customer service abilities in both 1st and 2nd level support
- Passion for sustainable practices
- Driver's license class B is advantageous
- Knowledge of DNS/DHCP and networking
- Familiarity with Microsoft Server products, Active Directory, Exchange, and Office 365
- Experience in Windows client support
- Understanding of server virtualization, backup strategies, and IT security
- Opportunities for professional growth through the GREEN IT Campus
- Flexible workation options that blend work and leisure
- Home office flexibility and a family-oriented workplace
- Employee benefits including pension schemes and discounts
- Encouragement for creativity and innovative projects
- Health programs and team-building events
Position Type: Full-time, Permanent
Working Schedule: Monday to Friday
Experience Required: Minimum 1 year in IT Support
Language Requirement: Proficiency in German is necessary
Work Location: On-site
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