IT Support Specialist

vor 2 Wochen


Darmstadt, Hessen, Deutschland TÜV Technische Überwachung Hessen GmbH (TÜV Hessen) Vollzeit
Job Summary

We are seeking an experienced IT Support Specialist to join our team at TÜV Hessen. As a key member of our technical staff, you will be responsible for providing expert-level support for our IT systems, including hardware, software, and infrastructure.

Key Responsibilities
  • Technical Support: Provide timely and effective technical support for our IT systems, including troubleshooting, maintenance, and repair.
  • System Administration: Administer and maintain our IT systems, including servers, networks, and applications.
  • Process Optimization: Identify areas for process improvement and implement changes to increase efficiency and productivity.
  • Service Request Management: Manage and resolve service requests in a timely and professional manner.
  • Service Level Management: Ensure that service levels are met and exceeded, and that customer satisfaction is high.
Requirements
  • Education: Bachelor's degree in Computer Science or related field.
  • Experience: Minimum 2 years of experience in IT support or system administration.
  • Skills: Excellent technical skills, including knowledge of hardware, software, and infrastructure. Strong analytical and problem-solving skills. Excellent communication and customer service skills.
  • Certifications: Relevant certifications, such as CompTIA A+ or Cisco CCNA.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team: A collaborative and supportive team environment.
  • Flexible Work Arrangements: Flexible work arrangements, including remote work options.

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