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Customer Service Representative

vor 2 Monaten

Detmold, Nordrhein-Westfalen, Deutschland Avedo - Virtual Contact Center Vollzeit

We are seeking a skilled Customer Service Representative to join our team at Avedo - Virtual Contact Center.

About the Role
  • Provide exceptional customer support via phone and email
  • Offer product consultation and guidance
  • Ensure customer satisfaction through effective issue resolution
  • Document customer interactions for quality assurance
Key Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date on industry trends and best practices in customer service
Requirements
  • High-speed internet connection and dedicated workspace
  • Excellent communication and interpersonal skills
  • Proficient in computer applications and software
  • Self-motivated and independent worker with a strong customer service focus

Avedo - Virtual Contact Center is a dynamic and customer-centric organization that values teamwork and collaboration. We offer a secure job with a permanent contract, monthly salary, and opportunities for skill development.

About Avedo - Virtual Contact Center

We welcome customer service professionals, sales enthusiasts, and career changers to join our team. Our strength lies in managing customer communication for various clients, with a focus on exceptional customer experiences. We are committed to creating a diverse and inclusive work environment that values all gender identities.