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Client Advisor for Saint Laurent in Berlin
vor 3 Monaten
Position Overview
The Client Advisor plays a crucial role in driving store sales and achieving key performance indicators.
This role is dedicated to delivering a unique, memorable, and sophisticated experience to all clients, both external and internal. Additionally, the Client Advisor supports the management team and colleagues while consistently embodying the values, image, and standards of our Maison.
Key Responsibilities
- Deliver exceptional client service and after-sales support to all visitors and clients.
- Demonstrate enthusiasm in building and maintaining relationships with clients, placing them at the forefront, understanding their needs, and anticipating future requests.
- Develop a strong client portfolio to ensure proactive business growth.
- Strive to surpass individual sales and KPI targets by adopting a business-oriented mindset and entrepreneurial approach.
- Exhibit the ability to create personalized, versatile, and timeless fashion choices for clients, showcasing a passion for fashion culture.
- Maintain a transparent and authentic demeanor with clients, fostering a unique connection.
- Communicate professionally and genuinely with both clients and colleagues.
- Utilize all available tools effectively to maximize business opportunities.
- Actively support both front and back-of-house teams, contributing to their success and enhancing overall team spirit.
- Comply with all company policies and operational procedures.
Candidate Profile
- Previous experience in delivering high-quality service focused on client expectations, preferably in fashion retail, customer service, or luxury hospitality.
- A strong personal interest and passion for fashion, with a flair for creating personalized looks.
- A natural business acumen and entrepreneurial spirit.
- Open-mindedness and a desire to work for a company that values audacity and authenticity.
- Strong team-oriented mindset to achieve collective goals.
- Proficient in using tools and applications, with a quick learning ability for new technologies.
- Motivated to thrive in a fast-paced environment, capable of multitasking and prioritizing effectively.
- Proactive, enthusiastic, and equipped with a problem-solving attitude.
- Excellent communication skills, both written and verbal, in English and the local language.
- Embrace change as an opportunity for growth and development.
Saint Laurent is dedicated to fostering a diverse workforce. We believe that diversity in all its forms enriches the workplace, allowing individuals to express their talents and adapt to a changing world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.
Employment Type
Fixed TermWork Schedule
Full-timeOrganization
YSL Germany GmbH