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Customer Service Engineer Sports
vor 2 Monaten
We are seeking a highly skilled Customer Service Engineer Sports to join our team at KINEXON. As a key member of our customer-facing team, you will be responsible for delivering exceptional technical support and service to our customers.
Key Responsibilities- Technical Support: Provide timely and effective technical support to customers, addressing their inquiries, troubleshooting issues, and providing solutions for our KINEXON sports portfolio.
- Cross-Functional Collaboration: Work closely with our Product Development and Engineering teams to ensure a comprehensive understanding of customer needs and to advocate for improvements in our products and services.
- Customer Project Ownership: Take ownership of customer projects, providing technical guidance and support throughout the entire lifecycle, from implementation to ongoing maintenance.
- Education: You have successfully completed studies in a relevant field, such as Computer Science or Sports Technology.
- Technical Experience: You have gathered first experiences with the OS Linux and feel comfortable with IT networks TCP/UDP.
- Travel and Flexibility: You are willing to travel occasionally (1-2 times per quarter) and work occasional weekends and evenings (on-call duty).
- Passion for Technology: You are very interested in groundbreaking technologies such as IoT and have maybe already gathered first experiences with sports tech.
At KINEXON, you will meet people with a similar mindset who are passionate about innovative technologies and love to master new challenges in a team. We offer a dynamic and supportive work environment, with opportunities for growth and development.
What We Offer- Annual Learning Budget: We support your professional development with an annual learning budget.
- Paid Vacation: Enjoy 30 days (DE) / 20 days (US) paid vacation to refuel your energy.
- Flexible Work Hours: Choose your flexible work hours to suit your needs.
- Hybrid and Remote Work Model: We work with a hybrid and remote model, offering flexibility and work-life balance.
- Team Events: Enjoy spending time together at regular team and company events.
- Customizable Benefits: Select from a range of benefits that we offer, including mobility, sports, vacation budget, training, and more.
