Documentation Specialist
vor 4 Wochen
JOIN OUR TEAM
Are you ready to make an impact? We are on the lookout for dedicated team members who share our vision.
As a Technical Writer, we invite you to bring your innovative spirit and passion for technology to our dynamic team. Your contributions will help us create exceptional user experiences and advance our mission.
We provide a collaborative and forward-thinking environment where your expertise and creativity are highly valued. If you are eager to help shape the future of our products, we would love to hear from you.
plentysystems AG is committed to fostering an inclusive workplace and encourages all qualified candidates to apply, regardless of their background.
Key ResponsibilitiesYOUR ROLE
- Produce comprehensive technical documentation for our products in both German and English.
- Translate complex technical data into clear and user-friendly language, maintaining consistent terminology across both languages.
- Design engaging guided product tours to enhance user interaction.
- Develop a knowledge base featuring Q&A elements to support user inquiries.
- Create technical documentation and style guides for both internal and external developers.
- Contribute to the development of new product features with a focus on intuitive user interface design.
- Prepare various content formats, including videos, manuals, tooltips, and smart FAQs.
YOUR PROFILE
- A degree in technical communication or a related field.
- At least 2 years of relevant experience in a similar role.
- Proficiency in both German and English.
- Exceptional writing skills to convey complex technical information in an accessible manner.
- A proactive approach to work.
- An agile mindset with a focus on customer satisfaction.
- Experience collaborating with cross-functional teams, including product management and development.
- A willingness to embrace the challenges of digital transformation in documentation.
- A capacity to effectively influence and manage change processes.
Preferred Qualifications:
- Familiarity with terminology management tools such as Phrase, AsciiDoc, GitHub, and Visual Studio.
- Experience with modern conversational tools like chatbots.
WHAT WE OFFER
Your insights are valuable to us. We are dedicated to supporting your personal and professional growth.
- Flexible remote work options that promote digital collaboration.
- Work-life balance initiatives.
- Continuous improvement opportunities through training budgets and diverse workshops.
- Comprehensive benefits package, including childcare support, a company pension scheme, and an anniversary bonus.
- Access to Germany ticket and bike leasing options.
ABOUT OUR COMPANY
plentysystems AG is a leading German provider of the plentysystems technology platform, recognized for its innovative E-Commerce ERP solutions. Our dedicated team of 300 professionals across Europe is committed to delivering exceptional E-Commerce strategies. In the past year, our platform has facilitated over 105 million orders, generating a GMV exceeding 9.25 billion euros. We are proud to support brands, manufacturers, and retailers with our comprehensive offerings.
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