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Service Specialist for Audi

vor 3 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland Gottfried Schultz Vollzeit

Become a part of our team as a Service Consultant

In this role, you will:

  • Deliver thorough guidance and assistance to our service clientele
  • Process orders and manage service requests
  • Generate workshop orders and conduct pricing assessments
  • Serve as the intermediary between the manufacturer and the customer
  • Address and resolve customer complaints
  • Review warranty and goodwill claims, and submit repair requests to the manufacturer or leasing company
  • Clarify repair procedures and coordinate payment arrangements

Qualifications:

  • Completed vocational or technical training
  • In-depth understanding of sales and service operations
  • Exceptional communication abilities and a customer-focused mindset
  • Positive demeanor and an open approach
  • Dedication and eagerness to learn
  • Prior experience with Audi is advantageous

What we provide:

  • Award-winning workplace culture, recognized as a leading company
  • Comprehensive onboarding experience
  • Stable employment within a dynamic corporate environment
  • Tailored training programs
  • Competitive salary and up to 30 days of annual leave
  • Modern working environment
  • Supportive and enthusiastic colleagues
  • Employee benefits and appealing leasing options

Join our dedicated team and contribute to our commitment to excellence.