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Technician - Medical Technology Specialist

vor 2 Monaten


Mannheim, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

**Join a dynamic team at GULP – experts united**

As a Technician - Medical Technology Specialist, you will play a crucial role in the development of cutting-edge technologies and optimization of processes in our diagnostics automation solutions.

**Key Responsibilities:**

  • Provide technical support to national and international customers, as well as colleagues, through various communication channels.
  • Act as an interface between customers, field service, and global second-level support.
  • Lead complaint cases to a sustainable solution.
  • Ensure a results-oriented and first-class service for customers.
  • Document services provided in a CRM system.
  • Support service technicians during on-site visits to customers, if required.

**Requirements:**

  • Training as a technician (e.g. medical technology, electrical engineering, mechatronics) or recent graduates with a successfully completed degree in one of the specialist areas.
  • Intercultural experience and fluent German and ideally English.
  • First professional experience in the medical technology sector, through technical customer support (field service or hotline) or in a laboratory function.
  • Sound technical knowledge (mechanics, electrical engineering).
  • Familiarity with IT network structures, communication protocols, and IT interfaces.
  • Further language skills such as Dutch, Turkish, Greek are desirable.

**What We Offer:**

  • Attractive salary and long-term job security through group affiliation.
  • Up to 30 days vacation per year.
  • Contribution to company pension scheme after end of probationary period.
  • Extensive social benefits, including Christmas and vacation bonuses.