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Technical Customer Advisor

vor 2 Monaten


Oldenburg, Niedersachsen, Deutschland emsys VPP GmbH Vollzeit
About the Role

We are seeking a highly motivated and experienced Technical Customer Advisor to join our team at emsys VPP GmbH. As a Technical Customer Advisor, you will be responsible for providing technical support and guidance to our customers in the renewable energy sector.

Key Responsibilities
  • Provide technical support and guidance to customers on our virtual power plant software and services
  • Work closely with our sales and marketing teams to identify new business opportunities and develop sales strategies
  • Collaborate with our development team to identify and prioritize technical requirements and features
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and retention
Requirements
  • Bachelor's degree in a relevant field such as engineering, computer science, or a related field
  • Minimum 2 years of experience in a technical customer support or account management role
  • Excellent communication and interpersonal skills
  • Strong technical skills and knowledge of renewable energy systems
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options