Service Team Member

vor 2 Wochen

Stuttgart, Baden-Württemberg, Deutschland Success Hotel Group Vollzeit

Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at the Hilton Garden Inn Stuttgart NeckarPark. As a Service Team Member, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Prepare and maintain the restaurant and bar areas, ensuring a clean and welcoming environment for our guests.
  • Provide excellent service to our guests, including food and beverage recommendations and serving.
  • Ensure the smooth operation of the front desk, including check-in, check-out, and guest services.
  • Process guest transactions accurately and efficiently, using our modern digital system.
  • Assist with bar operations, including preparing and serving drinks.
  • Implement and maintain high standards of quality and service, as set by the HR Group and Hilton.

Requirements

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Flexibility and adaptability, with a willingness to work a variety of shifts, including mornings and evenings.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong attention to detail, with a focus on delivering exceptional service and quality.

What We Offer

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including a generous holiday allowance and pension scheme.
  • Access to ongoing training and development programs, to help you achieve your career goals.
  • A fun and inclusive team culture, with regular social events and activities.
  • The opportunity to work with a global brand, with a reputation for excellence and customer service.

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