Technician - Medical Technology Specialist

vor 2 Wochen

Mannheim, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

**Join a dynamic team at GULP – experts united**

As a Technician - Medical Technology Specialist, you will play a crucial role in the development of cutting-edge diagnostic automation solutions. Our client, a renowned leader in the field, is seeking an expert with a strong background in medical technology to join their team in Mannheim.

**Key Responsibilities:**

  • Provide technical support to national and international customers, as well as colleagues, through various communication channels.
  • Interface between customers, field service, and global second-level support to ensure seamless issue resolution.
  • Lead complaint cases to a sustainable solution, ensuring customer satisfaction.
  • Document services provided in a CRM system.
  • Support service technicians during on-site visits to customers, if required.

**Requirements:**

  • Training as a technician (e.g., medical technology, electrical engineering, mechatronics) or recent graduates with a successfully completed degree in one of the specialist areas.
  • Intercultural experience and fluent German and ideally English.
  • First professional experience in the medical technology sector, through technical customer support (field service or hotline) or in a laboratory function.
  • Sound technical knowledge (mechanics, electrical engineering).
  • Familiarity with IT network structures, communication protocols, and IT interfaces.
  • Further language skills such as Dutch, Turkish, Greek are desirable.

**What We Offer:**

  • Attractive salary and long-term job security through group affiliation.
  • Up to 30 days vacation per year.
  • Contribution to company pension scheme after end of probationary period.
  • Extensive social benefits, including Christmas and vacation bonuses.

**About Us:**

GULP – experts united is a leading provider of innovative automation solutions in the field of diagnostics. Our team is dedicated to improving patient care through cutting-edge technologies and a progressive working environment.

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