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Project Management Support Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland American Express Global Business Travel Vollzeit

About the Role

We are seeking a highly organized and detail-oriented Project Management Support Specialist to join our team at American Express Global Business Travel. As a key member of our operations team, you will provide administrative support to our project managers, ensuring the smooth execution of projects in the sports travel and events sector.

Key Responsibilities

  • Assist project managers in planning, organizing, and executing projects, including coordinating logistics and managing project timelines.
  • Handle participant management tools, including implementing and managing systems on-site.
  • Provide travel assistance and support to project teams.
  • Develop and maintain customer presentations and internal documents to ensure quality control.
  • Promote and maintain customer relationships through effective communication and CRM system management.
  • Contribute to the development and organization of the support department and office operations.
  • Support the implementation of new processes, both technically and functionally.
  • Conduct market analysis and benchmarking to identify areas for improvement.
  • Assist in the development of project concepts and proposals.

Requirements

  • Completed commercial education, preferably in the tourism sector, or equivalent degree.
  • Minimum 2-3 years of professional experience.
  • Excellent organizational, analytical, and problem-solving skills.
  • High level of service orientation, flexibility, quality awareness, and teamwork.
  • Professional, open, and friendly demeanor.
  • Engagement and initiative for high-quality and challenging projects.
  • Willingness to travel.
  • Excellent written and verbal communication skills in English.
  • Proficiency in MS Office applications.

What We Offer

  • A dynamic and inclusive work environment.
  • Flexible benefits tailored to each country, including health and welfare insurance, retirement plans, parental leave, adoption assistance, and more.
  • Travel perks, including discounts on flights, hotels, cruises, and car rentals.
  • Global tuition assistance and access to over 20,000 courses on our learning platform.
  • Leadership courses and new job openings available to internal candidates first.
  • A commitment to diversity, equity, and inclusion, with global inclusion groups and wellbeing resources.

Equal Opportunities Employer

American Express Global Business Travel is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.