IT Support Technician

vor 4 Wochen

Bad Urach, Baden-Württemberg, Deutschland Procam IT GmbH Vollzeit

Position: IT Service Specialist at Procam IT GmbH

Procam IT GmbH stands as a prominent provider of professional IT solutions, focusing on thorough planning and diligent management of IT systems, architecture, and services. As an expanding entity in the B2B landscape, we are dedicated to maximizing the potential of our clients daily. Our fundamental principles emphasize collaboration, fostering an engaging and dynamic workplace with streamlined hierarchies.

Key Responsibilities:
  • Client Support: Overseeing IT assistance for clients, whether on-site or through remote access solutions.
  • Client Relations: Acting as the main contact for IT-related inquiries from clients, with collaborative support from team members as necessary.
  • Project Coordination: Systematically managing new project requests from clients and supervising their execution.
  • IT Oversight: Conducting regular assessments of existing IT systems to ensure optimal performance.
Required Qualifications:
  • Completed vocational training in IT (e.g., IT Specialist, Systems Management, IT Administration) along with relevant professional experience.
  • Experience in roles involving direct client interaction.
  • Proficiency with Windows Server, Active Directory, Exchange 365, VMWare ESXi, Veeam, NAS, VPN, WLAN, Switching, DNS/DHCP, and Firewalls.
  • Structured, independent, customer-oriented, responsible, and team-focused work approach.
  • Excellent communication abilities.
What We Offer:
  • Varied and stimulating tasks with opportunities for personal growth.
  • A trustworthy and transparent work culture with avenues for further training and certifications.
  • Attractive compensation, including a company vehicle and mobile device.

Become a vital part of Procam IT GmbH, where we are committed to excellence in IT services.

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