Aktuelle Jobs im Zusammenhang mit Senior Banking Operations Manager - Berlin, Berlin - Avaloq


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    About the RoleAvaloq is seeking an experienced manager to lead the Account Servicing team in Germany, consisting of 9 people. In this role, you will report directly to the Head of Banking Operations Germany within the Banking Operations business area.Key ResponsibilitiesManage and develop your team through inspiring leadership, foster a culture of openness...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    About the RoleAvaloq is seeking an experienced manager to lead the Account Servicing team in Germany, consisting of 9 people. In this role, you will report directly to the Head of Banking Operations Germany within the Banking Operations business area.Key ResponsibilitiesManage and develop your team through inspiring leadership, foster a culture of openness...

  • Senior Manager

    vor 2 Wochen


    Berlin, Berlin, Deutschland Avaloq Vollzeit

    About the RoleAvaloq is seeking an experienced manager to lead the Account Servicing team in Germany, consisting of 9 people. In this role, you will report directly to the Head of Banking Operations Germany within the Banking Operations business area.Key ResponsibilitiesManage and develop your team through inspiring leadership, foster a culture of openness...


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  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    About the RoleAvaloq is seeking an experienced manager to lead the Service Desk team in Germany, consisting of eight people. As a key member of the Banking Operations business area, you will report directly to the Head of Banking Operations Germany.The team acts as an interface between customers and the operational back office teams at Avaloq. Flexibility...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    About the RoleAvaloq is seeking an experienced manager to lead the Service Desk team in Germany, consisting of eight people. As a key member of the Banking Operations business area, you will report directly to the Head of Banking Operations Germany.The team acts as an interface between customers and the operational back office teams at Avaloq. Flexibility...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    About the RoleAvaloq is seeking an experienced manager to lead the Account Servicing team in Germany, consisting of 9 people. In this role, you will report directly to the Head of Banking Operations Germany within the Banking Operations business area.Key ResponsibilitiesManage and develop your team through inspiring leadership, fostering a culture of...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    About the RoleAvaloq is seeking an experienced manager to lead the Account Servicing team in Germany, consisting of 9 people. In this role, you will report directly to the Head of Banking Operations Germany within the Banking Operations business area.Key ResponsibilitiesManage and develop your team through inspiring leadership, fostering a culture of...


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    Unlock Your Potential at Trade RepublicWe're on a mission to democratize wealth, and we're looking for talented individuals to join our team. As a Banking Product Operations Manager, you'll play a crucial role in shaping our business processes and ensuring seamless operations.About the TeamOur Business Operations department is the backbone of Trade Republic,...


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  • Berlin, Berlin, Deutschland Trade Republic Vollzeit

    Unlock Your Potential at Trade RepublicWe're on a mission to democratize wealth and make financial markets accessible to everyone. As a key member of our Business Operations team, you'll play a crucial role in shaping the future of Trade Republic.About the TeamOur Business Operations department is responsible for running the bank, ensuring smooth operations,...

Senior Banking Operations Manager

vor 2 Monaten


Berlin, Berlin, Deutschland Avaloq Vollzeit
{"title": "Senior Banking Operations Manager", "content": "About the Role

Avaloq is seeking an experienced Senior Banking Operations Manager to lead the Service Desk team in Germany. As a key member of the Banking Operations business area, you will be responsible for managing and developing your team through inspiring leadership, fostering a culture of openness and excellence for cross-functional and inter-regional collaboration, and building a strong talent pipeline.

Key responsibilities include working with internal stakeholders to further enhance and streamline the service, improving customer satisfaction ratings, and ensuring efficient and high-quality delivery of all services in line with agreed service level agreements.

You will also maintain positive relationships with the network and clients, assume the role of senior point of contact for escalations involving the team, and be a role model and agent for change to drive the implementation of strategic efficiency, growth initiatives, transformation, and business development while achieving financial targets.

Additionally, you will support the daily business of the team, including preparing regular reporting and management information, and processing customer enquiries regarding operational processes and services.

Requirements
  • Minimum of three years of managerial experience in global organizations and proven ability to deliver in a fast-paced multicultural and global environment
  • At least 3 years of practical experience in banking operations
  • Positive, proactive, can-do attitude with a high level of integrity and reliability
  • Process-oriented, strong communication skills, and good ability to think strategically, analyze issues, and understand complex situations
  • Fluent in German and English

Avaloq offers a hybrid and flexible working environment to maintain work-life balance and continue our fantastic Avaloq culture in our global offices. We are proud to embrace diversity and foster an equal opportunity environment and inclusive culture where you can be your true authentic self.

", "lang_code": "en-US"}