Trainee for Traffic Service
vor 2 Monaten
Job Summary:
Deutsche Bahn is seeking a highly motivated and customer-focused individual to join our team as a Trainee for Traffic Service. As a key member of our team, you will be responsible for assisting and advising customers at DB Information and mobile service stations.
Key Responsibilities:
- Provide exceptional customer service and support to customers at DB Information and mobile service stations
- Develop in-depth knowledge of travel offers, services, and safety measures to effectively assist customers
- Operate modern communication and sales systems to provide seamless customer experiences
- Learn essential customer service, marketing, and project management skills to drive business growth and success
Requirements:
- Completion of a recognized school in Germany
- Excellent foreign language skills
- Strong focus on customer and service orientation
- Ability to remain calm and composed in challenging situations
- Responsible, reliable, flexible, and mobile
Benefits:
- 16 free trips within Germany per year
- Monthly subsidy of up to 350 €
- Guaranteed employment upon successful completion of training
- Equal opportunities and inclusion of disabled individuals
- Respectful working environment within the DB Group
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