Trainee for Traffic Service

vor 2 Monaten


Trier, Rheinland-Pfalz, Deutschland Deutsche Bahn Vollzeit

Job Summary:

Deutsche Bahn is seeking a highly motivated and customer-focused individual to join our team as a Trainee for Traffic Service. As a key member of our team, you will be responsible for assisting and advising customers at DB Information and mobile service stations.

Key Responsibilities:

  • Provide exceptional customer service and support to customers at DB Information and mobile service stations
  • Develop in-depth knowledge of travel offers, services, and safety measures to effectively assist customers
  • Operate modern communication and sales systems to provide seamless customer experiences
  • Learn essential customer service, marketing, and project management skills to drive business growth and success

Requirements:

  • Completion of a recognized school in Germany
  • Excellent foreign language skills
  • Strong focus on customer and service orientation
  • Ability to remain calm and composed in challenging situations
  • Responsible, reliable, flexible, and mobile

Benefits:

  • 16 free trips within Germany per year
  • Monthly subsidy of up to 350 €
  • Guaranteed employment upon successful completion of training
  • Equal opportunities and inclusion of disabled individuals
  • Respectful working environment within the DB Group


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