Customer Service Representative

Vor 6 Tagen


Lübeck, Schleswig-Holstein, Deutschland persOrange GmbH Vollzeit
Customer Service Representative (m/w/d)

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at persOrange GmbH. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective customer service and support to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work closely with the sales team to identify and pursue new business opportunities
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction
  • Collaborate with the marketing team to develop and implement effective marketing strategies

Requirements

  • Abgeschlossene kaufmännische Ausbildung (Completed commercial education)
  • Sehr gute Deutschkenntnisse (Excellent German language skills)
  • Berufserfahrung in der Kundenberatung (Professional experience in customer consulting)
  • Möglichkeit zum Quereinstieg (Opportunity for a career change)
  • Erfahrung im Umgang mit MS Office (Experience with Microsoft Office)
  • Selbstständiges, motiviertes Arbeiten (Self-motivated and independent work)
  • Teamorientierung (Team-oriented)
  • Selbstbewusste, kommunikative Art (Confident and communicative personality)
  • Freude am Umgang mit Menschen (Enjoyment of working with people)

What We Offer

  • Führender Finanzdienstleister für schnelle, sichere und unbürokratische Liquidität (Leading financial services provider for fast, secure, and hassle-free liquidity)
  • 25 Filialen (25 branches)
  • Seit 10 Jahren auf dem Markt (10 years of experience in the market)
  • Festanstellung mit Leistungsgerechter Vergütung (Permanent employment with performance-based remuneration)
  • Modernes Büro, neueste Technik (Modern office, latest technology)
  • Großzügiger Pausenraum mit Loungebereich (Spacious break room with lounge area)
  • Auf Wunsch Firmenwagen (BMW) (Company car (BMW) upon request)
  • Kostenlos Kaffee, Wasser, Obst (Free coffee, water, and fruit)
  • Regelmäßige Teamevents (Regular team events)


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