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Customer Service Representative

vor 2 Monaten


Lübeck, Schleswig-Holstein, Deutschland Dr. Klein Ratenkredit GmbH Vollzeit
About Dr. Klein Ratenkredit GmbH

We are a leading provider of innovative financial solutions, specializing in consumer lending and business partnerships. Our team is passionate about delivering exceptional customer experiences and driving business growth.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer support team, you will be responsible for providing top-notch service to our business partners and their customers, driving sales growth, and building strong relationships.

Key Responsibilities
  • Provide exceptional customer service to business partners and their customers, addressing their needs and concerns in a timely and professional manner.
  • Work closely with our sales team to identify and pursue new business opportunities, driving sales growth and revenue expansion.
  • Develop and maintain strong relationships with business partners, understanding their needs and preferences to deliver tailored solutions.
  • Collaborate with our product team to stay up-to-date on new product offerings and features, ensuring seamless communication with customers and partners.
  • Contribute to the development of sales strategies and tactics, working closely with the sales team to achieve business objectives.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and partners.
  • Proven customer service experience, with a strong track record of delivering exceptional service and driving customer satisfaction.
  • Strong sales and business development skills, with the ability to identify and pursue new business opportunities.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Professional development opportunities, including training and education programs.
  • A collaborative and inclusive team culture, with a focus on diversity, equity, and inclusion.
  • Flexible work arrangements, including remote work options and flexible hours.