IT Support Specialist

vor 1 Monat

Berlin, Berlin, Deutschland Scalable Capital Vollzeit

About Scalable Capital

Scalable Capital is a leading digital investment platform in Europe that makes investing easy and affordable for everyone. Our clients can trade 8,000 stocks, 2,500 ETFs, and 3,500 funds and other exchange traded products to build their portfolios, earn interest on their cash balance, and take secured loans. We also offer a digital wealth management service, allowing our clients to have their investments professionally managed.

Our company was founded in 2014 and is active in Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. We have more than 20 billion euros on our platform and employ over 500 people at our offices in Munich, Berlin, and London.

About the Job

We are looking for an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for setting up, configuring, and maintaining notebooks, printers, conference room equipment, and other hardware. You will also administer local infrastructure, manage accounts and access rights, and develop and implement IT infrastructure projects.

Responsibilities

  • Setup, configuration, and maintenance of notebooks, printers, conference room equipment, and other hardware
  • Administration of local infrastructure - MacOS, Windows, Cisco Infrastructure (Access Points, Routers)
  • Management of accounts and access rights (G Suite, VPN access, etc.)
  • Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
  • Development and establishment of a centralized identification and authentication platform
  • Handling of complex service requests for your colleague in the context of 1st and 2nd level support
  • Creation of technical documentation and reports
  • Hardware selection and management

Requirements

  • Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
  • Experience in 1st and 2nd level IT support
  • High sense of responsibility in dealing with sensitive data
  • Strong service orientation and high quality awareness
  • Proactive, independent, and solution-oriented way of working
  • Fluent in German and English
  • Experience with identity and access management solutions (Okta) as well as endpoint management solutions (VMWare Workspace One) is a plus

What We Offer

  • Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
  • Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
  • Enjoy an office in a great location in the middle of Munich or Berlin Mitte, a vibrant district surrounded by an exciting array of restaurants, cafés, and convenient amenities
  • Be productive with the latest hardware and tools
  • Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
  • Learn and experience German culture first-hand by joining our free German language classes
  • (International) relocation support
  • Enjoy your free time with 30 paid vacation days and take the opportunity to work from abroad
  • Benefit from an attractive compensation package and from the company pension scheme
  • Monthly contribution of 25% for the 'Deutschland Jobticket'
  • Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker

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