Implementation & Service Manager (m/f/d) - Cash Management Expert

vor 3 Wochen


Frankfurt am Main, Hessen, Deutschland ABN Amro Vollzeit
About the Role

We are seeking an experienced Implementation & Service Manager to join our Transaction Banking Hub team in Frankfurt. As a key member of our team, you will be responsible for implementing and managing cash management structures for our clients in Germany, working closely with our colleagues in North-Western Europe.

Your primary focus will be on establishing and maintaining contact with clients to make proposals to improve our cash management services towards them. You will also coordinate between clients and internal stakeholders, pro-actively suggesting improvements with regards to products, procedures, to enhance the execution of activities and the collaboration with other departments to achieve more client satisfaction and efficiency.

In addition, you will manage the implementation of Cash Management structures in Germany, if required joining forces with our colleagues in North-Western Europe. You will also execute- and development role with regard to our transaction monitoring systems in accordance with Bank policies.

As a key member of our team, you will be responsible for dealing with technical enquiries regarding the banks online banking system and EBICS with the involvement of central service and/or product teams in Amsterdam.

We are looking for a flexible, responsible and team-minded individual with a strong background in banking and cash management. You should have a bankkaufmann or comparable and relevant banking training, as well as 1- 5 years relevant work experience in a banking environment. Experience with bank products beneficial (e.g. cash management, trade & guarantees) is also an advantage.

We offer a challenging and international environment, with a high standard for performance. You will work with colleagues who are passionate about their job and who are committed to delivering excellent results. We offer excellent opportunities for development and growth, and we are committed to helping our employees achieve their career goals.

ABN AMRO is a leading international bank with a primary focus on Northwestern Europe, total assets of around € 400 billion, presence in 13 countries and with employees. More than 700 employees in Germany offer financial services to corporate, private and institutional clients in our office in Frankfurt am Main and other branches throughout Germany.

We are driven by our purpose 'banking for better, for generations to come'. At ABN AMRO, we use our knowledge, expertise and network to help our clients within and outside the Netherlands achieve their goals based on responsible decisions. Our clients' interests always come first. We want clients to understand our products, and we sometimes say 'no' if a product involves a risk that is too high for the client. Putting clients' interests first also means communicating in plain language and crafting smart solutions that genuinely make a difference. That is our goal.



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