Client Relations Representative for Eyewear
vor 4 Wochen
Customer Support Specialist
Join our team at Workstation Customer Care, where we pride ourselves on delivering exceptional service in the online eyewear industry. We are seeking a dedicated individual to enhance our Customer Support department.
Key Responsibilities:
- Manage order processing and accurately record delivery information.
- Input customer orders into our digital system efficiently.
- Provide insights on product maintenance and longevity.
- Guide customers through the online shopping experience.
- Maintain comprehensive customer records, including personal and payment information.
- Promote ongoing special offers and discounts to our clientele.
- Address and resolve customer complaints when necessary.
- Facilitate electronic payment transactions.
Qualifications:
- Proven experience in customer inquiry management.
- Commitment to delivering outstanding service.
- Ability to juggle multiple tasks and remain composed under pressure.
- Team-oriented, self-driven, and accountable.
We are excited to connect with potential candidates who share our passion for customer satisfaction.
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