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Customer Service Representative
vor 2 Monaten
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing online orders, and maintaining a clean and organized store environment.
Key Responsibilities:
- Customer Service: Provide excellent customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Online Order Processing: Process online orders accurately and efficiently, ensuring that customers receive their orders on time.
- Store Maintenance: Maintain a clean and organized store environment, including the stockroom and sales floor.
- Inventory Management: Assist with inventory management, including receiving and stocking merchandise.
- Teamwork: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements:
- Customer Service Experience: Previous experience in customer-facing roles, preferably in retail.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
- Technical Skills: Basic computer skills and familiarity with inventory management systems.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional development.
- Team Environment: A dynamic and supportive team environment.
- Employee Discounts: Employee discounts on REWE products and services.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to our online application portal.