German-speaking Customer Support Specialist in Cyprus

vor 3 Wochen

Bamberg, Bayern, Deutschland Cross Border Talents Vollzeit


Are you ready for a new challenge? Our team in Larnaca, Cyprus is seeking a German-speaking Customer Support Representative to join our digital banking platform. Whether you're based in Germany or elsewhere, our relocation assistance makes your move to Cyprus simple and hassle-free.

As a German-speaking Customer Support Representative, you will be responsible for handling inquiries from German-speaking clients through phone calls, live chat, and back-office tasks. You will provide swift, professional solutions to any concerns related to our digital banking platform. You will also team up with our support team to offer excellent customer support and contribute feedback that can refine the overall service experience.

What We Offer:

  • Relocation Package: We support relocation with flexible housing solutions and financial assistance, no matter where you're moving from.
  • Comprehensive Training: We offer 7 days of thorough training in digital banking systems, supported by a supervised nesting phase.
  • Career Growth: Be part of a forward-thinking digital banking project, with plenty of chances to grow professionally.
  • Work-Life Balance: Our 5-day work schedule allows for plenty of time to discover the beauty of Cyprus.

Requirements:

  • C2-level mastery in German, with B2-level English proficiency.
  • EU passport or Cyprus residency is a requirement.
  • Previous customer support experience is a benefit, though not required.
  • Strong communication and problem-solving skills, and be comfortable working on digital platforms.

If you're looking for an exciting career opportunity and are open to relocating to sunny Cyprus, this could be the perfect role for you. Apply now to kickstart your journey with us.

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