Sales and Service Specialist
vor 2 Wochen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and resolve issues via phone, email, and in-person
- Provide accurate and timely information to customers regarding our products and services
- Process customer orders and handle returns and exchanges
- Collaborate with internal teams to resolve customer complaints and issues
- Meet or exceed customer satisfaction targets
- 1-2 years of experience in a customer-facing role, preferably in the automotive industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong knowledge of MS Office and other software applications
- High school diploma or equivalent required
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
- A comprehensive training program to ensure your success in the role
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