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Customer Service Representative

vor 2 Monaten

Meppen, Niedersachsen, Deutschland Autorecycling Kempers GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues via phone, email, and in-person
  • Provide accurate and timely information to customers regarding our products and services
  • Process customer orders and handle returns or exchanges
  • Collaborate with internal teams to resolve customer complaints and issues
  • Meet or exceed customer satisfaction targets
Requirements
  • 1-2 years of experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong knowledge of our products and services
  • High school diploma or equivalent required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
  • A comprehensive training program to ensure your success in the role
Why Join Us?

At Autorecycling Kempers GmbH, we are committed to providing exceptional customer service and building long-term relationships with our customers. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive training program to ensure your success in the role. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.