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Service Desk Specialist

vor 2 Monaten


Darmstadt, Hessen, Deutschland Schenck Process Vollzeit

Entdecken Sie die Zukunft bei Schenck Process

Wir suchen einen Service Desk Specialist (m/w/d) mit Leidenschaft für IT-Lösungen und Kundenorientierung. Als Teil unseres internationalen Teams werden Sie die erste Anlaufstelle für unsere Mitarbeiter bei technischen Problemen und Anfragen.

Ihre Aufgaben

  • Entgegennahme von Supportanfragen per Ticketsystem oder Telefon
  • Analyse und Behebung von technischen Problemen
  • Dokumentation von Problemlösungen und Anleitungen
  • Unterstützung bei der Einrichtung und Konfiguration von IT-Systemen
  • Sicherstellung eines reibungslosen Ablaufs des Service Desk Betriebs

Ihre Qualifikationen

  • Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Berufserfahrung
  • Gute Kenntnisse in gängigen Betriebssystemen und Anwendungen
  • Erfahrung im Umgang mit Ticketsystemen und Remote-Tools
  • Kommunikationsstärke und ausgeprägte Serviceorientierung
  • Teamfähigkeit und Zuverlässigkeit
  • Gute Deutsch- und Englischkenntnisse

Wir bieten

  • Ein spannendes Umfeld bei einem dynamischen Weltmarktführer
  • Flexible Arbeitszeitgestaltung (Gleitzeit)
  • Vielseitige Weiterbildungs- und Entwicklungsmöglichkeiten
  • Ein attraktives Vergütungspaket und viele Sozialleistungen

Wenn Sie sich für Herausforderungen und Abwechslung begeistern, dann bewerben Sie sich jetzt