Customer Service Representative
vor 2 Wochen
About the Role:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Schunk Group. As a key member of our front office team, you will be responsible for providing exceptional customer service to our internal and external stakeholders.
Key Responsibilities:
- Provide personalized greetings and assistance to our guests from around the world
- Answer and forward incoming calls in a timely and professional manner
- Coordinate and prepare conference and meeting rooms for our clients and colleagues
- Organize catering and transportation services as needed
- Process and manage daily incoming and outgoing mail, as well as track and settle invoices
About Us:
Schunk Group is a leading international technology company with a rich history dating back over 100 years. We are committed to providing a supportive and dynamic work environment that fosters growth and development for our employees.
What We Offer:
- A challenging and responsible role in a global technology company
- A positive and collaborative work environment
- Opportunities for career advancement through our development programs
- Access to resources and training for personal and professional growth
- A comprehensive benefits package, including flexible work arrangements and employee discounts
- A commitment to work-life balance, with opportunities for professional development and career advancement
Requirements:
- Fluent German language skills and good English language proficiency
- Experience in customer-facing roles, with a strong focus on communication and interpersonal skills
- Proficiency in Microsoft Office applications
- A professional and friendly demeanor, with a strong attention to detail
- A bachelor's degree in a related field and relevant work experience in a front office role
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