Customer Support Specialist
vor 4 Wochen
Die Böge Textil-Service GmbH & Co. KG ist seit 2003 ein zuverlässiger Partner für Handwerk, Industrie und Gesundheitswesen, spezialisiert auf die Bereitstellung von professionell gewarteter Arbeitskleidung. Unser engagiertes Team von 130 Mitarbeitern gewährleistet, dass Fachkräfte in verschiedenen Sektoren auf hygienische und einwandfreie Bekleidung sowie persönliche Schutzausrüstung vertrauen können.
Position:
Kundenbetreuer (m/w/d) im Außendienst
Ihre Aufgaben:
In dieser Rolle sind Sie der zentrale Ansprechpartner für unsere Bestandskunden während der gesamten Vertragslaufzeit. Zu Ihren Hauptaufgaben gehören:
- Die enge Zusammenarbeit mit dem Innendienst zur Abstimmung und Durchführung von Projekten, einschließlich Erstauslieferungen und Kollektionswechsel.
- Die aktive Betreuung und Unterstützung unserer Kunden, um deren Anliegen zu verstehen und Lösungen zu entwickeln.
- Die Durchführung von Kundenbesuchen in den relevanten Regionen, um eine persönliche Beziehung aufzubauen und Vertrauen zu schaffen.
Ihr Profil:
Sie passen zu uns, wenn:
- Sie eine abgeschlossene kaufmännische Ausbildung, beispielsweise als Kauffrau/Kaufmann für Büromanagement, Bankkauffrau/-kaufmann oder Industriekauffrau/-mann haben.
- Sie bereits Erfahrung im Umgang mit B2B-Kunden gesammelt haben und Freude an Kundenbesuchen mitbringen.
- Sie über ausgezeichnete Kommunikationsfähigkeiten verfügen und in der Lage sind, Menschen mit guten Argumenten zu überzeugen.
- Sie ein Interesse an den Anliegen unserer Kunden zeigen und proaktiv Lösungen erarbeiten.
- Sie mit einer positiven Grundeinstellung und einem sympathischen Auftreten sowohl Kunden als auch Kollegen begeistern können.
- Sie in der Lage sind, Ihren Arbeitsalltag selbstständig zu organisieren und Ihre Aufgaben im Blick zu behalten.
- Sie sicher im Umgang mit Microsoft Office-Anwendungen (Teams, Word, Excel, PowerPoint) sind.
- Sie im deutschsprachigen Raum freundlich und souverän agieren.
- Sie im Besitz eines Führerscheins der Klasse B sind.
Wir bieten:
Eine attraktive Vergütung, die aus einem Grundgehalt und variablen Komponenten besteht, sowie einen neutralen Firmenwagen. Ihr Arbeitsalltag wird abwechslungsreich sein und eine Kombination aus Kundenkontakt vor Ort, Homeoffice-Tagen und Teamarbeit im Unternehmen umfassen. Wir legen großen Wert auf interne Zusammenarbeit und bieten eine umfassende und strukturierte Einarbeitung sowohl im Kundenservice als auch im Betrieb. Zudem profitieren Sie von einem Tandemmodell in der Kundenbetreuung, das die Zusammenarbeit zwischen Außendienst- und Innendienstmitarbeitern fördert.
Wir freuen uns darauf, Sie kennenzulernen
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