Luxury Sales Director

vor 1 Woche


Hamburg, Hamburg, Deutschland Tiffany & Co. Vollzeit
Job Overview:

About the Role:

Tiffany & Co. is seeking a highly skilled and experienced professional to join our team as a Team Manager. As a key member of our retail operations team, you will be responsible for driving exceptional retail performance and delivering a memorable in-store luxury experience for our clients.

Key Responsibilities:

  • Retail Excellence: Develop and implement effective sales strategies to drive sales growth and improve customer satisfaction. Ensure that all retail standards are met and exceeded.
  • Operational Excellence: Oversee the maintenance of stock quality and quantity, and support back-of-house operations to ensure seamless store operations.
  • Team Spirit: Foster a collaborative and professional team environment, providing coaching, training, and development opportunities to enhance team performance.
  • Client Experience: Deliver exceptional customer service, addressing and resolving client issues in a timely and professional manner.
  • Client Development: Build and maintain strong relationships with clients to drive loyalty and increase sales.

Requirements:

  • Proven experience in retail, luxury retail, or a related field, with a strong track record of sales growth and customer satisfaction.
  • Excellent people management and sales generation skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office, client tracking systems, and POS systems.
  • Dynamic team player with the ability to motivate and develop staff.
  • Authorized to work in the country of the position.

Preferred Qualifications:

  • Gemological certification.
  • Business proficiency in German and English.

About Tiffany & Co.:

Tiffany & Co. is a world-renowned luxury jeweler and specialty retailer. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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