Customer Integration Specialist
Vor 7 Tagen
About the Role:
We are seeking a highly motivated and experienced professional to join our team as a Customer Integration Specialist. As a key member of our team, you will be responsible for integrating our clients into our Hermes systems.
Key Responsibilities:
- Work closely with our team to ensure seamless integration of clients into our systems
- Act as a liaison between internal and external stakeholders, technical and operational teams, and clients
- Drive the integration process forward and work collaboratively with the team to optimize processes
- Establish and maintain direct communication with clients to ensure their needs are met
- Monitor and analyze key performance indicators to drive process improvements
- Develop and implement solutions that meet the unique needs of each client
- Hand over clients to the relevant team for ongoing support after successful integration
Requirements:
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in a similar role or industry
- Knowledge of logistics and supply chain management
- Fluency in English (written and spoken)
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A comprehensive training program
- A chance to work with a leading logistics company
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