Position Overview: We are seeking a dedicated Quality Assurance Evaluator to enhance our Quality Department's efforts while working remotely across Germany.

Essential Qualifications:

• Fluency in Hungarian (C2), proficiency in English (C1), and good command of German (B2).

Benefits:

• Stable employment with opportunities for advancement.
• Fully remote work available nationwide.
• Family-friendly working hours, five days a week, with no weekend shifts.
• Competitive salary with timely payments.
• Comprehensive training provided.
• Flat organizational structure and access to modern tools.

Key Requirements:

• Native-level proficiency in Hungarian.
• Advanced skills in English.
• Good proficiency in German.
• Minimum of one year of experience in customer service roles.
• Strong computer and database application skills.
• Knowledge of Romanian, Bulgarian, and Croatian is advantageous.

Your Responsibilities:

• Perform quality assessments of customer interactions.
• Utilize established criteria and tools for quality evaluation.
• Regularly review and refine quality standards.
• Enhance customer communication and overall experience.

If you meet the qualifications and are interested in this opportunity, we encourage you to consider applying for this role.