Airport Customer Advisor
vor 1 Woche
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Travel Money Expert. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and advice on our travel money products and services.
Key Responsibilities:
- Act as a travel money ambassador, providing support and advice to customers on our products and services.
- Source every opportunity to interact with customers in and around our stores and provide them with tailored solutions to meet their travel needs.
- Build rapport with customers to understand their needs and provide personalized recommendations.
- Process foreign exchange transactions, including VAT and online requests, accurately and efficiently.
- Perform administrative tasks in line with Travelex procedures.
- Deliver on key performance goals, including operational, sales, and customer-focused objectives.
- Implement best practices around legal and regulatory standards and adhere to Travelex compliance procedures.
- Work confidently on your own initiative as well as part of a wider team.
What We Offer:
- A bespoke benefits package tailored to your specific needs.
- 22 days holiday, plus bank holidays (pro rata for part-time positions).
- Option to buy/sell holiday entitlement.
- Pension.
- Cash back offers with thousands of retailers.
- Staff rates on currency.
Requirements:
- Able to provide a 5-year checkable history and pass criminal record and credit checks.
- Equal opportunity employer, valuing diversity and not discriminating on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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