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Guest Services Coordinator

vor 3 Monaten


Darmstadt, Hessen, Deutschland tristar GmbH Vollzeit

Position Overview: Front Office Agent

As a Front Office Agent, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include:

  • Providing a warm and friendly welcome to all guests
  • Facilitating the check-in and check-out processes efficiently
  • Overseeing reservation management
  • Handling cash transactions and maintaining accurate records
  • Executing administrative duties at the Front Office independently
  • Contributing to the smooth operation of the front desk
  • Ensuring effective communication between various departments

Qualifications:

  • Completed training in hospitality management
  • Prior experience in front office or similar roles
  • A proactive approach and ability to work well in a team
  • Familiarity with Opera Hotel software is preferred

What We Offer:

  • Permanent employment contract
  • Monthly salary increases starting at 3%
  • Generous vacation policy
  • Additional compensation for night shifts
  • Reward program with a company credit card
  • Supportive and friendly work environment
  • Consistent work schedule
  • Opportunities for professional growth
  • Comprehensive training provided by seasoned professionals

We value diversity and are committed to creating an inclusive workplace for all individuals.