Customer Service Representative
vor 2 Monaten
We are seeking a highly skilled and customer-focused individual to join our Support team as a Customer Service Representative. As a key member of our organization, you will be responsible for delivering exceptional support and solutions to our customers, while serving as an advocate for their needs.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and electronic means.
- Analyze and troubleshoot customer issues, working towards resolution at first level within a timely manner.
- Update the call logging system with accurate and concise details of customer incidents.
- Liaise with customers to ensure they are informed of progress and relieved of stress or concern caused by support issues.
- Perform other duties as reasonably requested by your line manager.
- Previous experience in a customer-facing role, preferably in a support or hospitality environment.
- Fluent written and verbal communication skills in English and German.
- Ability to work in shifts, including weekends and holidays, and be available 24/7.
- Strong analytical and problem-solving skills, with a focus on delivering high-quality results.
- Excellent customer service skills, with a focus on empathy and professionalism.
- Experience working with call logging applications and hotel management systems.
- Knowledge of hotel operations and the hospitality industry.
- Basic understanding of networks and technical systems.
- Ability to learn quickly and adapt to new technologies and processes.
We are committed to creating a workplace where all kinds of people can do their best work. We believe that innovation starts with inclusion and value diversity in all its forms. We are an equal opportunities employer and welcome applications from candidates with disabilities.
-
Customer Service Representative
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland alltours Flugreisen GmbH VollzeitAbout Alltours Flugreisen GmbHWe are a leading European travel company with a strong presence in the market. Our company values quality and affordability, offering a wide range of travel services to our customers.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
-
Customer Service Representative
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland alltours Flugreisen GmbH VollzeitAbout Alltours Flugreisen GmbHWe are a leading European travel company with a strong presence in the market. Our company values quality and affordability, offering a wide range of travel services to our customers.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
Vor 7 Tagen
Düsseldorf, Nordrhein-Westfalen, Deutschland Lotus Bakeries VollzeitJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lotus Bakeries. As a key member of our logistics team, you will be responsible for ensuring the smooth delivery of goods to our customers.Key ResponsibilitiesProcess customer orders and manage inventory levels to meet demand.Provide exceptional customer service...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Lotus Bakeries VollzeitJob DescriptionWe are seeking a highly skilled and experienced professional to join our team at Lotus Bakeries as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our B2B customers, including order entry and EDI order processing, inventory management, and invoicing.Key...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Lotus Bakeries VollzeitJob DescriptionWe are seeking a highly skilled and experienced professional to join our team at Lotus Bakeries as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our B2B customers, including order entry and EDI order processing, inventory management, and invoicing.Key...
-
Customer Service Representative
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Lotus Bakeries VollzeitJob DescriptionWe are seeking a highly skilled and experienced professional to join our team at Lotus Bakeries as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our B2B customers, including order entry and EDI order processing, inventory management, and invoicing.Key...
-
Customer Service Representative
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Lotus Bakeries VollzeitJob DescriptionWe are seeking a highly skilled and experienced professional to join our team at Lotus Bakeries as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our B2B customers, including order entry and EDI order processing, inventory management, and invoicing.Key...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland REWE VollzeitJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at REWE. As a key member of our sales team, you will be responsible for ensuring smooth and efficient customer transactions, maintaining a clean and organized store environment, and providing exceptional customer service.Key...
-
Customer Service Representative
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland REWE VollzeitJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at REWE. As a key member of our sales team, you will be responsible for ensuring smooth and efficient customer transactions, maintaining a clean and organized store environment, and providing exceptional customer service.Key...
-
Customer Service Representative
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland REWE VollzeitJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at REWE. As a key member of our sales team, you will be responsible for ensuring smooth and efficient customer transactions, maintaining a clean and organized store environment, and providing exceptional customer service.Key...
-
Customer Service Representative
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland REWE VollzeitJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at REWE. As a key member of our sales team, you will be responsible for ensuring smooth and efficient customer transactions, maintaining a clean and organized store environment, and providing exceptional customer service.Key...
-
Customer Service Representative
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland apoDirect GmbH VollzeitAbout apoDirect GmbHapoDirect GmbH is a dynamic and innovative company that is shaping the future of banking. As a subsidiary of the Deutsche Apotheker- und Ärztebank, we are committed to providing exceptional customer service and creating a modern and flexible customer experience.Job SummaryWe are seeking a highly motivated and customer-focused individual...
