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Technical Support Specialist

vor 2 Monaten


Deutschland Anávo | Renewable Energy Recruitment Vollzeit
Technical Support Specialist

Join our team at Anávo | Renewable Energy Recruitment as a Technical Support Specialist, where you will play a crucial role in ensuring the success of our clients in the renewable energy sector.

About the Role:

  • Provide technical support to solar installers and customers via phone, email, and online communication channels.
  • Monitor and troubleshoot installation issues using our online monitoring portal.
  • Train distributors and installers on our solar products and systems.
  • Collaborate with the global services team to resolve complex technical issues.

Requirements:

  • German and English fluency (native or proficient).
  • Technical or engineering education in photovoltaic or electric solar.
  • Experience in customer service or technical support.
  • Knowledge of CRM software (Salesforce Service Cloud, Odoo, or equivalent).
  • Good computer and web tool skills.
  • Able to work independently from a home office and collaborate with the Amsterdam office team.

What We Offer:

  • 100% remote opportunity.
  • A dynamic and global team culture.
  • Opportunities for professional growth and development.

Apply Now:

Send your application to us, and we will be in touch to discuss this exciting opportunity further.