Customer Support Specialist for Flooring Solutions

vor 2 Wochen


Iserlohn, Nordrhein-Westfalen, Deutschland Schlüter-Systems KG Vollzeit

Job Summary

We are seeking a highly skilled and experienced Technical Sales Support Specialist to join our team at Schlüter-Systems KG. As a key member of our sales team, you will be responsible for providing technical support and guidance to customers regarding the use of our system products.

Key Responsibilities:

  • Provide technical advice and support to customers via phone and email
  • Manage internal and external correspondence in the flooring department
  • Develop and review technical correspondence and site reports
  • Maintain customer data using CRM software

Requirements:

  • Completed technical or vocational training, preferably with experience as a tile layer
  • Excellent communication and listening skills in German and English
  • High level of customer orientation and a respectful communication style
  • Proficiency in Microsoft Office and CRM systems

What We Offer:

  • A future-oriented work environment
  • Individualized and specialized training opportunities
  • Option for remote work
  • A supportive and collaborative work atmosphere
  • Partnership with a local kindergarten
  • A competitive salary package including holiday and Christmas bonuses
  • Company pension plan
  • Free beverages (water, coffee, tea)
  • A company-owned fitness area
  • A fruit basket


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