Specialist Consultant
vor 2 Wochen
Job Title: Specialist Consultant - Hardware Store
Company Overview: HELLWEG Die Profi-Bau- & Gartenmärkte is a renowned medium-sized trading company in family ownership, recognized for its exceptional customer service and commitment to delivering top-quality products and services.
Job Responsibilities:
- Develop and implement a structured onboarding process to ensure a seamless integration of new team members.
- Collaborate with a motivated team to drive business growth and improve customer satisfaction.
- Participate in extensive employer-funded training programs in our HELLWEG Academy to enhance skills and knowledge.
- Enjoy exclusive employee discounts and offers through our online shopping portal.
- Contribute to a company pension scheme and take advantage of bike leasing opportunities.
Your Key Responsibilities:
- Act as a primary point of contact for customers, representing the company and providing exceptional customer consultation and support.
- Engage with customers to understand their needs and preferences, ensuring a positive customer experience.
- Assist customers in realizing their projects by providing expert advice and guidance.
- Work collaboratively with the team to optimize product availability and drive customer-oriented product presentation.
Your Ideal Skills:
- Prior experience in customer-facing roles or similar positions.
- Completed training and/or specialized knowledge in a relevant field.
- Excellent communication and interpersonal skills, with a friendly demeanor and positive attitude.
- Ability to stay organized and composed in fast-paced environments.
- Team player with a passion for varied tasks and a commitment to excellence.
About Our Company:
HELLWEG Die Profi-Bau- & Gartenmärkte is dedicated to delivering quality products and services, with a customer-oriented approach that sets us apart in the market. With over 6,000 employees, including apprentices, we lead the way in our industry, driven by our values of Personal, Honest, and Performance.
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