Business Operations Coordinator

vor 4 Wochen

Berlin, Berlin, Deutschland Joblift Vollzeit

About Us

We are Joblift, a leading job platform dedicated to providing candidates with a seamless and user-friendly experience throughout the recruitment journey. By offering a transparent and comparative overview of job listings, we eliminate the hassle of navigating multiple job boards. Utilizing advanced machine learning techniques and data-driven algorithms, along with a vast network of job publishing partners, we strive to create the perfect match between job seekers and employment opportunities.


Our Vision

Our goal is to become the premier destination for job seekers at all levels worldwide. Currently operational in various countries, we collaborate with thousands of partners to feature millions of job vacancies on our platform.


Position Overview

We are seeking a (Junior) Business Operations Coordinator (m/f/d) to join our Operations team.


Your Responsibilities

  • Customer Experience Champion: You will oversee the entire customer journey, from onboarding to account management, ensuring our clients are not just satisfied but truly delighted.
  • Process Improvement Specialist: Enhance our operational capabilities by integrating the latest Applicant Tracking Systems (ATS) and automating processes effectively.
  • Team Collaboration Facilitator: Act as the connector between Sales, Customer Success, Marketing, Tech, and Business Intelligence, ensuring cohesive efforts across departments.
  • Innovation Advocate: Continuously brainstorm and implement new strategies to enhance the customer experience, working closely with various teams.
  • Documentation Specialist: Maintain our internal knowledge base with clear and concise process documentation that is easily understandable.
  • Support Liaison: Serve as the primary contact for operational and technical inquiries from our commercial team, resolving issues efficiently.
  • Official Contact Representative: Manage inquiries with professionalism and precision.

Qualifications

  • Proactive Attitude: You are hands-on and take initiative to implement solutions.
  • Analytical Skills: Your strong analytical abilities enable you to tackle complex challenges effectively.
  • Relevant Experience: Up to 2 years of experience in Business Operations is preferred. Familiarity with tools like ProductsUp is advantageous.
  • Technical Proficiency: You possess a solid understanding of IT infrastructures and can navigate system integrations with ease.
  • Data Management Skills: Proficient in Excel, SQL, Google BigQuery, and Elasticsearch.
  • Communication Skills: Excellent cross-functional communication skills, thriving in multidisciplinary teams.
  • Project Management Skills: Strong organizational skills to ensure project success.
  • Entrepreneurial Mindset: You have a vision for both the big picture and the finer details, always motivated to innovate.
  • Language Proficiency: Fluent in English (C1 level); knowledge of German is a plus.

What We Offer

  • Advanced Technology: Work with cutting-edge tools in the industry.
  • International Environment: Join a diverse team that values ownership, curiosity, and entrepreneurship.
  • Dynamic Team: Collaborate with a passionate group of individuals who share your enthusiasm.
  • Employee Benefits: Enjoy various perks that promote your well-being.

Join Us

If you are excited about this opportunity and want to be part of a remarkable journey, we look forward to hearing from you. Together, let's create something extraordinary.

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