IT Order Management Specialist

vor 1 Monat


Dortmund, Nordrhein-Westfalen, Deutschland medatixx GmbH & Co. KG Vollzeit

Job Title:
IT Order Coordinator

Company Overview:
medatixx GmbH & Co. KG is a leading provider of IT solutions specifically designed for outpatient medical practices in Germany.

Our dedicated workforce of 760 professionals is focused on improving operational effectiveness by developing innovative E-Health solutions and streamlining workflows for healthcare teams.


Key Responsibilities:


Coordinate the scheduling of appointments for both current and potential customer orders across various locations and departments through effective written and verbal communication.

Organize and manage service visits for technicians in collaboration with clients, ensuring optimal resource utilization and operational efficiency.

Collaborate closely with multiple departments and teams to ensure smooth coordination.
Oversee order processing and maintain documentation within the CRM system.
Address urgent situations related to time-sensitive orders.
Conduct research and gather relevant information for order management.

Qualifications:
Educational background in business or technical fields, or equivalent experience.
Strong technical aptitude and familiarity with the healthcare sector.
Previous experience in dispatching is advantageous.
Proactive, team-oriented, and customer-focused approach.
Exceptional communication skills in German.

What We Provide:
Meaningful contributions to the digital transformation of the healthcare sector.
Stable employment within a growing industry.
Customized training and professional development opportunities.
Flexible work arrangements with hybrid models.
30 days of annual leave, along with overtime compensation options.
Comprehensive benefits package including health and social perks, childcare assistance, employee discounts, and company events.
We value diversity and encourage all qualified candidates to apply.

Job Type:
Full-time

Location:
On-site

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