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Order Management Specialist

vor 3 Monaten


Munich, Bayern, Deutschland Stadtwerke München GmbH Vollzeit

Position Overview:

The role of Order Management Specialist (M/W/D) encompasses a variety of responsibilities aimed at ensuring the efficient setup and maintenance of complex metering systems.

Key Responsibilities:

  • Oversee intricate meter configurations and their upkeep, engaging in detailed discussions with market stakeholders and participating in relevant projects.
  • Conduct technical assessments and implement incoming completion notifications within KWP/NWP systems (SAP/IS-U), ensuring accurate master data management across gas, water, electricity, district heating, and district cooling sectors.
  • Generate service orders covering the full spectrum of meter services, including commissioning, installations, replacements, conversions, expansions, relocations, sealing, repairs, and routine adjustments.
  • Act as a liaison between internal departments (installer consultation, dispatching, logistics, equipment management, balancing) and external partners, particularly in relation to special projects focused on master data management and MeLo/MaLo communication.
  • Develop technical master data for EEG systems and ensure the correct mapping of metering concepts.

Candidate Profile:

  • Completed technical or commercial education, complemented by several years of professional experience in the energy supply industry.
  • Preferably possesses a solid technical understanding of the metering technologies utilized at Stadtwerke München GmbH, particularly in relation to the KWP/NWP SAP/ISU system landscape.
  • In-depth knowledge of relevant regulations and standards, including TAB, NAV-Electricity, VDE, DIN-EN standards, LSV, UVV, BayBO, among others. Familiarity with EnWG, EEG, and CHP-G requirements is advantageous.
  • Ideally, several years of experience in meter operations.
  • Proficient in MS Office applications, with a preference for experience in SAP IS-U.
  • Strong communication skills and a confident demeanor when interacting with external market partners and internal teams.