IT Application Manager

vor 4 Wochen

Leipzig, Sachsen, Deutschland CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbH Vollzeit
Position: IT Service Desk/Application Manager at CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbH

Location: Berlin-Mitte

Employment Type: Full-time or Part-time

About Us: CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbH is a prominent player in the healthcare sector, employing approximately 5,400 professionals across various services including nursing homes, assisted living, emergency response, home care, and clinics.

What We Offer:
  • Permanent employment opportunity
  • 30 vacation days (for full-time roles)
  • Diverse and engaging responsibilities within a supportive team
  • Attractive salary package
  • Flexible working arrangements
  • Access to the Berlin company ticket with employer contribution
  • Exclusive employee discounts through Corporate Benefits
  • Digital learning opportunities via a training platform app
  • Tailored training programs, both internal and external
  • Prime office location in Berlin-Mitte
Key Responsibilities:
  • Manage service requests and incidents at the Service Desk
  • Diagnose and resolve technical issues as part of first-level support
  • Independently troubleshoot problems and process support tickets
  • Install and provide support for various software applications
  • Participate actively in user management tasks
  • Oversee our Mobile Device Management (MDM) solution for iOS and Android devices
  • Develop and maintain comprehensive documentation for the IT helpdesk
Qualifications:
  • Completed education in IT or a related discipline
  • Relevant professional experience
  • Strong focus on customer service and support
  • Hands-on knowledge of IT infrastructure setup and configuration
  • Proficiency in Microsoft products and Microsoft 365
  • Effective communication skills and a willingness to learn
  • Basic understanding of network infrastructure
  • Fluency in German
We look forward to receiving your application, including your salary expectations and earliest possible start date.

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