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IT Application Support Specialist

vor 2 Monaten


Leipzig, Sachsen, Deutschland CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbH Vollzeit
Job Title: IT Service Desk/Application Manager at CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbH

Location: Berlin-Mitte

Employment Type: Full-time or Part-time

About Us: CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbH is a prominent organization in the healthcare sector, with a workforce of approximately 5,400 employees across various services including nursing homes, assisted living, emergency response, home care, and medical facilities.

Benefits:
  • Secure employment
  • 30 vacation days (for full-time roles)
  • Diverse and engaging responsibilities in a supportive environment
  • Attractive salary package
  • Flexible working hours
  • Access to the Berlin company ticket with employer contribution
  • Exclusive employee discounts through Corporate Benefits
  • Opportunities for digital learning via a training platform app
  • Tailored internal and external training programs
  • Prime office location in Berlin-Mitte
Key Responsibilities:
  • Managing service requests and incidents at the Service Desk
  • Diagnosing and resolving technical issues as part of first-level support
  • Independently investigating problems and processing support tickets
  • Installation and support of various software applications
  • Actively participating in user management tasks
  • Overseeing our Mobile Device Management (MDM) solution for iOS and Android
  • Creating and maintaining comprehensive documentation for the IT helpdesk
Qualifications:
  • Completed education in IT or a related discipline
  • Relevant professional experience
  • Strong customer focus and service-oriented mindset
  • Hands-on knowledge of IT infrastructure setup and configuration
  • Proficiency in Microsoft products and Microsoft 365
  • Effective communication skills and eagerness to learn
  • Basic understanding of network infrastructure
  • Fluency in German
We look forward to receiving your application with details of your salary expectations and earliest possible start date.