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Technical Support Agent
vor 3 Monaten
Job Title: Customer Support Specialist (m/w/d)
Company: Conduent
We invite you to become a part of our dedicated team as:
Customer Support Specialist - Technical Assistance / Call Center Agent (m/w/d)
- Competitive hourly compensation of up to 14,50 € along with appealing bonus opportunities
- Attractive employee discounts available at over 500 online retailers
- Initial contract options for part-time or full-time roles with potential for extension
- Comprehensive company pension scheme
- Excellent transport links for easy commuting
Key Responsibilities:
- Address incoming calls from customers regarding technical inquiries related to television, internet, and telephony services
- Actively inform customers about new offerings, changes in tariffs, and contract renewals
- Accurately record interactions in the system
Qualifications:
- Passion for customer interaction and sales of various telecommunications services
- Proficient in the German language
- Competent in computer usage, with courteous communication skills and a positive attitude
- Availability to work within a shift schedule
If you are situated in or around the Halle (Saale) area, we encourage you to consider this opportunity.
We are eager to receive your application for the Customer Support Specialist role, regardless of prior experience.
Individuals with disabilities and those of equal standing will be prioritized if equally qualified.
Job Type: Full-time, Part-time
Salary: 12,41€ - 14,50€ per hour
Working Hours:
- Monday to Friday
- Weekend shifts may be necessary
Location: On-site
