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IT Service Coordination Specialist
vor 3 Monaten
Job Title:
IT Order Coordinator
Company Overview:
medatixx GmbH & Co. KG is a leading provider of IT solutions specifically designed for outpatient medical practices in Germany.
Our dedicated workforce of 760 professionals is focused on improving operational efficiency by developing innovative E-Health solutions and streamlining workflows for healthcare teams.
Key Responsibilities:
Coordinate appointment scheduling for both current and prospective customer orders across multiple locations and departments through effective communication, both written and verbal.
Collaborate closely with various departments and teams to guarantee smooth service delivery.
Manage order processing and maintain accurate documentation within the CRM system.
Effectively address urgent matters related to time-sensitive orders.
Conduct research and compile relevant information regarding orders.
Qualifications:
Educational background in business or technical disciplines, or equivalent experience.
Strong technical understanding and familiarity with the healthcare sector.
Prior experience in dispatching is beneficial.
Enthusiastic, team-oriented, and customer-focused mindset.
Exceptional communication skills in German.
What We Provide:
Meaningful work that contributes to the advancement of healthcare digitalization.
Stable employment in a growing industry.
Tailored training and professional development opportunities.
Flexible hybrid work arrangements with adaptable hours.
30 days of annual leave, along with overtime compensation in the form of time off.
Comprehensive benefits package, including health and social perks, childcare assistance, employee discounts, and company events.
We value diversity and encourage all qualified candidates to apply.
Job Type:
Full-time
Location:
On-site
