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Customer Care Agent for German Clients in Greece with Full Relocation

vor 3 Monaten


Berlin, Berlin, Deutschland Patrique Mercier Recruitment Vollzeit

Patrique Mercier Recruitment is excited to announce a unique opportunity for a German Speaking Customer Service Agent to join our team in Greece. This position comes with a comprehensive relocation package, ensuring a smooth transition to your new environment.

In this role, you will be tasked with delivering outstanding assistance to our German-speaking clientele. Your primary duties will include addressing customer inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction through various communication methods.

Key Responsibilities
  • Deliver exceptional support to customers who speak German
  • Respond to customer inquiries and provide effective resolutions
  • Ensure prompt and accurate handling of customer issues
  • Work collaboratively with internal teams to resolve customer challenges
  • Keep precise records of customer interactions
  • Stay informed about the company's offerings and policies
  • Follow quality standards and established protocols

Qualifications

  • Proficiency in both German and English, written and verbal
  • Strong communication and interpersonal abilities
  • Effective problem-solving skills
  • Capability to deliver efficient customer support and solutions
  • Competent computer skills and experience with online platforms
  • Able to thrive in a team-oriented environment
  • Detail-oriented with strong multitasking capabilities
  • Possession of a valid European Passport or ID

Perks

  • Comprehensive Private Health Insurance
  • Opportunities for Training & Development
  • Performance-based Bonus Structure
  • Two Additional Salaries Annually
  • Fully Funded Training Programs
  • Competitive Salary Package
  • Complete Relocation Package including flight, transfer, and accommodation